Swiss Madison St. Tropez SM-1T254MB One-Piece Elongated Toilet Vortex Dual-Flush 1.1/1.6 gpf with Comfort Chair Seat ADA Height in Matte Gray

I love the design, the 1 piece. It’s easy to clean the exterior. However, 💩 sticks to the inside of the bowl. I have to constantly clean the bowl. This is the first time I have had a toilet that the 💩 sticks to the bowl, it’s awful. This wasn’t an issue with my old toilet. Also installation is difficult. Very little room to work between the wall and the toilet. The seat isn’t bidet compatible, I have had the seat break one bidet. Without bidet bumpers, which come off if you get cleaning solution on them. Without bumpers it forces the bidet down and therefore doesn’t spray where needed.

It looks good and function well, came on time

I payed the extra $20 for the deliverymen to leave the soiled just outside the bathroom. Such nice, friendly, and accommodating young men left the toilet right where I wanted it. Checked to see that the toilet was unscathed as the box suffered damage during its stay at a warehouse. The toilet looks fantastic, a bit cold to the tush, due to the material, but a wonderful toilet regardless! A little more complicated to install than your regular porcelain throne but well worth the price/hassle.

The installation itself was not difficult, the issue was the size of the opening and the installer's hands. He was unable to fit his hands through the opening, so he purchased an extension. It is beautiful and simple to clean. The only reason I did not give it 5 stars is the seat, it is cheap plastic and is specific to the brand so cannot be replaced with a generic seat. I am hoping Swiss Madison has a better quality seat this one looks and feels like it came from the dollar store.

SHOCKING! I have purchased 4 of these toilets. Have been satisfied (only small problems items that I could get the plumbers to correct) until the last one I bot for my daughter for her remodel. That Swiss Madison St. Tropez had a tiny pinhole blemish in the porcelain that leaked water. She finished the upstairs remodeled, including the guest bath. She travels a lot for business and was dismayed to find upon arrival home that the entire new bathroom floor was saturated with water. The floorboards buckled and the tile popped. In 2022 we submitted a claim with pictures, contractors estimates...everything they required. Then we WAITED. We called several times during the 13 months, and they indicated they were "working on it", so we wait And WAITED. January 16, 2024, we got an email that they would not pay any reimbursement for damages. So not only has the bathroom been out of commission for over a year as they led us on, but they they refused to pay damages on a defect that caused the toilet to leak. Companies who do not stand behind their products should not be allowed to sell their products, especially on Amazon!

Love this toilet. We’ve only had it for 24 hours at this point and the only reason I’m posting a review this soon is to let people know that the circle image on the sides of toilet pop off for ease of installation and viewing the bolts. Many reviews talked about how difficult it was to install and I can’t imagine trying to install without popping off the circles. Maybe this isn’t news but thought I ought to share.

The packages arrived in good shape. Enough padding provided. No cracking seen. I got two of them for each of my bathrooms. They are super heavy (due to being 1 piece). Our plumber came with an assistant to move it. Needed a stair dolly to get it upstairs.Looks modern and sleek. Efficient use of water. Works well so far. Cannot comment on the long term quality of parts inside the tank. Big upgrade from my previous one that used a lot of water and still would flush everything down.Install is tricky to do yourself due to weight and the difficulty in seeing the wax ring due to the skirted base. A skilled plumber should have no problem though. Also it is hard to reach behind the toilet to connect the water.Once setup , its awesome.

First off, overall, I'm happy with the form and function of the toilet but that's about it. Now for the price I can understand that not everything is going to be the best feeling or best quality. But that doesn't mean you should cheap out on these bits. First of all the covers for the toilet seat quick release. The ones that cover the screws, aren't even painted. They have this cheap gray sticker that comes off so easily it's really disappointing and now I have to spray paint them to at least blend in. The other part is the fit of the top cover where you have the two selectors. The fit is off as far as the curvature. You get used to it, but I'm guessing the cast mold is not the greatest and they probably have a little deviation as far as measurements. Everything you need comes with it, other than the water line. The side covers that clothes off where you tighten the bolts are a little flimsy but I don't plan on taking those out constantly.Again, it's not a bad toilet and if it's my bathroom very well regarding the style and the dual flush is a nice touch. I just wish there was a little bit better quality control. Honestly, if the covers were actually painted white, I probably would have given this five stars and just mention the fitment issue.

It's a nice height, the flush controls are awesome, it's an elongated bowl, it hides the water supply with its open back, the seat is included and is innovative, it's sturdy, it has twin jets and hasn't had any lingering waste stuck in the bowl, simple to clean and even came with a seal.

It looks great and we haven't had any issues, but the installation was a nightmare. You definitely need two people minimum as the bolt holes are impossible to see due to the side walls; you need to put a finger through them to feel for the bolts. Also it would be great if the holes in the sides were bigger as tightening the bolts is very challenging.

This toilet clogs, even when there is just water in the toilet. It literally clocked every 5 flushes. One literally waits in agony for the flush to work. I adjusted the internal mechanism to have a more powerful flush, but it did not help. The toilet was installed by a plumber - who said it was very difficult to install and there were no floor bolts. Swiss Madison, is unreliable, even though this toilet has a warranty they could not replace toilet because I live in Canada. They told me I had to work it out with the place I bought it from. Thankfully Amazon, helped me. Returning a toilet purchased online is a nightmare, do not do it! This is a nice looking toilet, and there are some happy customers out there - but if you get into a problem with this toilet, Swiss Madison will not help you. They do not have a chat or call centre. Have to do everything by email and wait days for a response. Toilets are probably the most important thing in your house - as I discovered. My advice, stick with American Standard, Kohler, or TOTO.