AGPTEK® Hands-Free Call Center Noise Cancelling Corded Monaural Headset Headphone for Desk Telephone with 4-Pin RJ9 Crystal Head

These headset work great gives me freedom in my job

Comfortable, easy set up, sound quality is clear. Great value for the price

I bought quite a few of these (8 binaural and 9 monaural model) AGP headsets over the past couple of years; they rarely fail to fail within a few months, some within weeks - a couple made it through a year+The sound quality is usually OK - but often degraded with our side the main suspect.I tried - once - to activate the warranty, but found out I have to send this $13-$14 item back, at my own expense, to be examined and only then may receive a replacement. The current warranty term/coverage is a joke.So, if you're OK with a low-cots item of passable quality that will most likely fail within 3 months under medium usage - this is the headset for you!I'm very happy for the 4-5 star reviewers here that - evidently - had great luck with their purchase.PS - If you want a pile of 10 of these with a variety of issues (can't hear other side, other side can't hear you, sound suddenly goes in and out etc.), I'll gladly let you have it (for delivery fees; I would like to keep the seller's standards!)Quick update: Had to lower my review to a single star, as a recent batch started failing within weeks. Naturally, by the time the user reported that everybody calling hear an echo - it's been 6 weeks and I can't return (yet another) faulty unit.So, failure percentage remains high - and support/warranty nonexistent. Probably not worth it even for the bargain shoppers.

This came in handy for work. There has only been a couple times people say they hear their echo but over all good clarity in hearing the caller. Super easy to connect, comfortable to put on either side (left or right)

This headset worked 'okay' for a few months and then the mic stopped working. Even while it was working, the mic had to be right by my mouth so that the caller could hear me. The sound was staticky from my end, though I never really had an issue hearing the caller, just them hearing me was the problem. Now when I use this set I sound very distant or am not heard at all. I just ordered another headset from a different company.

Bought this for my new office and it works great. The company is in the process of getting us some really good headsets, but for the time being this one works great and was very affordable. The only thing I would say is that i wish the wire was a bit longer as I use a sit-stand desk and when i am standing its pretty much at the max and pulls a bit if i move around. But for what this one costs, I have zero complaints. I will note that on my NEC phone system at work, I had to remove the controller that comes with this one and plug the headset directly into the headset jack on the phone without the controller because the controller was not allowing the microphone to work properly even with all the different settings. But without the controller it works great!

This headset comes in two pieces: the headset itself and a control box. The headset plugs into the control box which plugs into the receiver jack of your phone. The box has a volume slider and a mute button.The headset consists of an earpiece, a boom mic, and adjustable head band. The band resists moving with undue stubbornness making it difficult to adjust correctly, especially when on your head. The earpiece sits on a u-shaped hinge to allow it to tilt to the proper angle for your ear; however, it can only tilt a couple of millimeters because the disc-shaped base of the mic boom is too large. I found it impossible to get a comfortable fit.The control box is… well, it’s a box with a cable sticking out of one end for the phone plug. The cable has protective ribbing near the plug causing it to stick out from the jack a couple of centimeters. This is a problem for phones like mine which have the receiver jack on the bottom. Plugging this thing in made my phone wobble like a bad restaurant table. I guess I could’ve just stuffed some sugar packets under the opposite corner.The volume slider is discrete rather than continuous and has eight settings, two of which actually worked. It’s also recessed 2-3mm making it difficult to adjust. When I test called a coworker I had to keep fiddling with the slider to find a setting where we could hear each other. He then asked if I was trapped in a metal garbage can which I took to mean he heard an echo. I didn’t bother to test the mute button.I think this headset is a piece of garbage. But hey, what did I expect for twelve bucks? Next time I’ll splurge and get one for twenty.

I wish I had bought cordless. The product functions as expected. But the cord is bothersome. I recommend going cordless.